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LiveVox Recruitment 2023 – Opening for Various Documentation Specialist Posts | Apply Online

LiveVox has recently job notification for the post of Documentation Specialist has been released officially. Applying Candidates read the official notification. Interested candidates can apply online at the Official website. The detailed eligibility and application process are given below.

Organization: LiveVox

Type of Employment: IT Jobs

No.of Vacancies: Various

Job Location: Bangalore, Karnataka, India

Post Name: Documentation Specialist

Official Website: www.livevox.com

Applying Mode: Online

Last Date: ASAP

LIVEVOX DETAILS OF VACANCIES 2023:

  • Senior Technical Documentation Specialist

Educational Qualification:

  • Candidates must have passed a Bachelor’s Degree in English, communications, linguistics, or a related field or the equivalent from a recognized Board or University.

Eligibility Criteria:

  • 6-10 years of experience as a technical writer or a content strategist
  • Exceptional English writing, communication, and editorial review skills
  • Experience writing using a corporate style guide and following documentation processes
  • Excellent stakeholder management skills to determine project requirements and details
  • Proficient with information architecture and identifying key areas of enhancement and improvement in information architecture designs, flows, and experiences
  • Proficient with UX and UI reviews and enhancements
  • Proficient with API documentation and tools such as Swagger and Postman
  • Proficient in XML DITA
  • Experience in various documentation platforms and migration of content
  • Experience with HTML, CSS, and Javascript
  • Experience with Web design is a plus
  • Experience collaborating with other teams, working in an Agile content development environment, and managing projects on content management systems (CMS)
  • Flexible to work across different time zones

Responsibilities:

  • Learn product functionalities and assess documentation scope through intensive research and close collaboration with various business groups, in addition to estimating the level of effort for documentation tasks
  • Create and publish high-quality and effective customer-focused documentation (such as user guides, release notes, and context-sensitive Help) by adopting corporate style guides, information mapping principles, and DITA
  • Support documentation in synchronization with quarterly product releases through the Agile methodology
  • Streamline customer experience and usability by developing a content strategy, improving content architecture and Help, and facilitating self-service
  • Ensure technical accuracy and quality of content by facilitating technical review and conducting peer/editorial review
  • Manage documentation projects from conception through closure.
  • Contribute to improving UI and UX
  • Impart knowledge to your team by conducting training as needed.
  • Train and mentor junior writers on the team
  • Work independently with minimal to no supervision

Desired Skills:

  • Search Engine Optimization (SEO)
  • Content localization
  • Video documentation
  • Strong knowledge of Atlassian products (Confluence, Jira)

Age Limit:

  • Not Specified

LIVEVOX PAY SCALE DETAILS:

  • Best in Industry

Selection Process:

  • Online Test
  • Personal Interview

How to Apply:

  • Visit the official website www.livevox.com
  • Click on the LiveVox Notification and refer to all details.
  • Fill out the Online Application Form.
  • Take A Print Out of Final Submitted Form.

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